Archive for the ‘concepts’ Category

FACE 2009

Monday, December 1st, 2008

I am delighted and honoured to have been invited to speak at FACE 2009, the leading international cosmetic medicine conference.

An honour on any occasion, this year will be particularly memorable, as I will be speaking alongside Dr Jean Carruthers, one of the world’s leading experts on Botox (Vistabel), and arguably, the doctor responsible for establishing the effectiveness and safety of Botox in cosmetic medicine.

I will be using my legal expertise to speak and advice on communication skills and dispute resolution in cosmetic medicine.

I have recently published on this subject in the leading journal, Bodylanguage. Click here to link to an overview of the article, or see my consultancy page for details on risk management consultancy work for your practice. I have further articles booked for 2009 on dispute resolution.

DR STEVE BASSETT

Client or patient?

Friday, June 6th, 2008

I’ve just analysed the results from an interesting survey. I asked my clients/patients which term they preferred - client or patient? Surprisingly, the majority prefer the term patient. This is surprising as the overwhelming trend in recent years has been towards use of the term client, with doctors fearing that the term patient implies a relationship of power imbalance, patriacharcal institutionalised medical hierarchies and dependence.

Some guys at the BMJ got very upset about this a few years ago; “Do we need a new word for patients?”

Not so say my patients. They see the word patient as an indicator of a relationship of trust, confidence and caring.

 

I’m pleased about that, because it sits much better with the ethos I want to create at ShapeCYMRU.

Thanks to the many who responded to my e-questionnaire.

DR STEVE BASSETT